Shipping Policy

Last Updated Date: August 15, 2025

Ship-From Location

Conex Shipping Containers, 11799 Taylorsville Rd, Louisville, KY 40299, United States

Business Days & Cut-Off

Orders approved by 12:00 PM (Eastern Time), Monday–Friday begin processing the same business day. Orders after 12:00 PM ET, on weekends, or on U.S. public holidays start next business day.

Processing & Handling Time

  • Standard handling: 1–3 business days after payment confirmation.

  • Freight orders may require a phone or email confirmation for delivery scheduling; we’ll reach out within 24 hours of order placement if needed.

Delivery Methods & Estimated Transit Times

Free Standard Shipping (Contiguous U.S.)

  • Service area: The 48 contiguous U.S. states.

  • Transit time: 5–10 business days after the 1–3 business-day processing window.

  • Cost: Free.

  • Service notes: Ground or LTL curbside delivery, Monday–Friday, with tracking provided by email.

Remote Area Shipping (AK, HI, PR)

  • Service area: Alaska, Hawaii, Puerto Rico.

  • Transit time: 7–15 business days after the 1–3 business-day processing window.

  • Cost: $150 flat surcharge per shipment (shown at checkout before payment).

  • Service notes: LTL/freight partners schedule delivery where applicable; curbside delivery only.

Expedited Freight Shipping

  • Service area: Available nationwide where carrier service is supported.

  • Transit time: 3–5 business days after the 1–3 business-day processing window.

  • Cost: $250 flat fee (calculated at checkout).

  • Service notes: Priority LTL/freight handling; curbside delivery.

Freight Delivery Timelines (Summary)

  • Processing: 1–3 business days.

  • Transit (Standard, Contiguous): 5–10 business days.

  • Transit (Remote: AK/HI/PR): 7–15 business days.

  • Transit (Expedited Freight): 3–5 business days.

Total delivery time shown to shoppers (processing + transit): 4–18 business days.

(This reflects your Merchant Center configuration of 1–3 days handling plus 3–15 days transit.)

Order Tracking

A tracking number is emailed once your order ships. Freight deliveries may include a carrier call or email to schedule a delivery window.

Free Shipping Conditions

  • Free standard shipping applies to all orders to the contiguous U.S.

  • Remote Area Shipping (AK, HI, PR) adds a $150 freight surcharge.

  • Expedited Freight is optional at $250.

    All costs are displayed at checkout before you confirm payment.

Delivery Scope & Access

  • Freight/LTL services are curbside only. Inside delivery, liftgate, or redelivery fees (if required) are handled by the carrier and may incur additional charges.

  • Please ensure accurate delivery information and accessible receiving conditions (e.g., safe curb access).

Delays & Exceptions

Severe weather, carrier capacity, or remote-access constraints can place delivery at the upper end of the stated windows. Holidays may shift timelines to the next business day.

Compliance Note – Google Merchant Center

This Shipping Policy matches our Google Merchant Center settings (cut-off 12:00 PM ET, 1–3 day handling, 3–15 day transit, destination-based costs: $0 contiguous U.S., $150 AK/HI/PR, $250 expedited) and the shipping methods shown at checkout, satisfying Google Shopping’s transparency requirements.